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Terms of Service

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Terms of Service

All information on the websites of Volkswagen AG has been carefully checked. Volkswagen AG strives to see to it that the content of these websites is up-to-date and accurate. However, no warranty or guarantee of completeness, accuracy, up-to-dateness, or constant availability is given with respect to these websites. Insofar as advice or recommendations are given on the websites of Volkswagen AG, Volkswagen AG shall – without prejudice to any responsibility arising under the laws of contract, tort, or legal provisions of another nature – not be obligated to compensate for any harm or loss suffered by following the advice or recommendation.

Volkswagen AG may – at any time, without notice, and at its discretion – change the content of its websites or discontinue them entirely. Volkswagen AG is under no obligation to keep the contents of these websites current and up-to-date at all times.

Volkswagen AG assumes no responsibility for the contents and the availability of third party websites that are accessible through external links. Volkswagen AG expressly dissociates itself from any content potentially giving rise to liability, criminal or otherwise, or that is contrary to good morals.

Volkswagen AG shall have no liability for the content of third party websites. Regarding all claims for damages or reimbursement for expenses that are based on the contents of its own websites and violations of duties for which it is legally responsible, Volkswagen AG shall be liable for its ordinary negligence in breaching essential contractual duties, whereby such liability shall be limited to the damages that are both foreseeable and typical. All other liability is excluded for breaches of duty involving no more than ordinary negligence. The preceding liability disclaimer does not apply to cases involving liability without fault, to liability for injury to life, body, or health, or to liability under the Product Liability Law.

All rights of Volkswagen AG and of third parties under intellectual property law, including without limitation the laws of copyright, names, and trademarks, shall be respected when using the websites of Volkswagen AG. The protection of such laws extends without limitation to the images, music, and trademarks (such as "Volkswagen" and "Golf") used by Volkswagen AG. No grant of any license or other right of use shall be inferred from the accessibility of the websites of Volkswagen AG. The information and material such as text, image, audio or video documents available on this website in the form of press material are intended solely for personal information purposes, or may be used for editorial purposes in the social web, or, in the case of journalists, influencers and media enterprise employees, may be used as a source for their own editorial coverage.

With the exception of the uses for content expressly stated hereinabove, any improper use of the websites of Volkswagen AG is prohibited. In particular, users shall not
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Dispute Resolution

Volkswagen is neither committed nor obliged to participate in dispute resolution before a consumer arbitration board.

Hannover, September 2018